The primary duties of this position include:

* Assist the counseling coordinator with tasks, projects, coordination, organization, and other tasks as necessary

* Respond to counseling inquiries via emails, phone, or in person as necessary

* Assist students with providing information, resources, and guidance in regard to the counseling program

* Work with (receive/transfer) confidential information and documentation.

* Monitoring the confidential email accounts for requests for services

* Responding to emails in a timely manner

* Conducting phone intakes with potential clients

* Adding new clients to the "interest list"

* Keeping track of all requests for services to make sure each person is placed appropriately

* Assist the counseling interns with basic office and administration tasks

* Providing referral information when outside services are needed

* Assisting with getting paperwork distributed to our interns and getting signatures on this paperwork from our supervisors

* Researching electronic medical record options for the counseling center and assisting with implementation

* Work on special projects, which may include developing flyers and PowerPoint presentations.

* Monitor and assist in coordination with the electronic platform TherapyNotes

* In alternate cases, be the bridge of contact between the counselor and the client

* Keeping a safe, confidential, and comfortable space for students inquiring about our services as well as those who receive services

* Providing basic office tasks

Qualifications
* Displays professional behavior at all times (punctuality and reliability).
* Ability to be flexible and be able to work under supervision (learning mindset and receptive to feedback).
* Ability to understand and follow complex, detailed technical instructions.
* Ability to work both independently and in a team environment.
* Manage basic Microsoft Office skills.
* Bilingual skills (Spanish/English)

Preferred Qualifications

• Basic Office skills
• Ability to understand and follow complex, detailed technical instructions
• Ability to work both independently and in a team environment

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, to submit an application.

The University of New Mexico has implemented a mandatory COVID-19 vaccine requirement for UNM students and employees. For detailed information, visit

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.