Under direct supervision, provides basic professional level support in routine to moderately complex areas such as systems analysis to implement and support departments and/or the university community with technical solutions as they relate to the academic, research or administrative operations of the department. Resolves routine to moderately complex problems. Serves as technical resource to users/departments in deriving needs assessments, proposals, implementing requests, and solutions. May supervise or provide functional direction to support staff and/or student employees.

Duties and Responsibilities:

• Uses discretionary judgement within known parameters to install, maintain, and support basic to moderately complex systems for end users and/or technology stakeholders; analyzes current and proposed departmental/user hardware and software systems.
• Assists in the development of and provides individual and/or group instruction and/or training to end users on new or updated technologies; may supervise or provide functional direction to support staff and/or student employees.
• Supports small to large scale research and development initiatives and/or projects involving the implementation of new technologies.
• Assists in the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates; may maintain, and input applicable records such as, but not limited to, network users, security, and tracking inventory levels of equipment and materials.
• Gathers facts and data to be used in the review of proposals which consist of objectives, scope, and user expectations.
• Analyzes and solves problems of routine complexity on computer applications and systems for students, faculty, and staff for departments and/or the university community; provides a wide range of in-depth technical assistance to departmental users and/or support staff.
• Analyzes the need for scripts to automate tasks for departments and/or the university community.

See the Position Description for additional information.

• Specialty licensure/certification may be required, as specified by the department.
• Successful candidate may be subject to a criminal background check prior to starting work.

Bachelor's degree; at least 6 months of progressively responsible experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis.

• Experience with Early Childhood
• Data Knowledge of ECECD Home Visiting
• Excellent communication skills both verbal and written

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

The University of New Mexico requires all regular staff positions successfully pass a pre-employment background check. This may include, but is not limited to, a criminal history background check, New Mexico Department of Health fingerprint screening, New Mexico Children, Youth, and Families Department fingerprint screening, verification of education credentials, and/or verification of prior employment. For more information about background checks, visit https://policy.unm.edu/university-policies/3000/3280.html. Refer to https://policy.unm.edu/university-policies/3000/3200.html for a definition of Regular Staff.