Systems Analyst -Help Desk
Albuquerque, NM 
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Posted 16 days ago
Job Description
Systems Analyst -Help Desk
ID 2024-5077 Job Locations US-NM-Albuquerque
Overview

Joining the BlueHalo team means immersing yourself in a dynamic environment, working alongside the brightest minds in technology through some of the toughest challenges facing our nation today. We are spearheading the future of global defense, with every BlueHalo employee playing a key role in our success. That's why our investment in you goes beyond competitive pay and a rewarding benefits package. We're committed to providing our people with the best opportunities to develop their skills, share their knowledge, and push their innovative ideas to the cutting-edge. Enjoying this journey with a supportive team that feels like family throughout BlueHalo Nation is an unparalleled opportunity. From Space to C-UAS & Autonomous Systems to Electronic Warfare & Cyber, and Artificial Intelligence, at our company there is no limit to where you can take your career. Our mission is clear: to lead through innovation. Join the transformation and innovate with us.

You'd like to do this

BlueHalo is seeking a Computer Systems Analysts to join our IT Team and assist the team in coordinating, planning, and implementing of technology-related initiatives and supporting our company operations. The Computer Systems Analysts will report directly to our IT Director.

    Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
  • Troubleshoot program and system malfunctions to restore normal function.
  • Develop, document, and revise system design procedures, test procedures, and quality standards.
  • Provide users with assistance solving computer-related problems, such as malfunctions and program problems.
  • Determine computer software or hardware needed to set up or alter system.
  • Train users to work with computer systems and programs.
  • Read Manuals, periodicals, and technical reports to learn how to develop programs that meet user needs.
  • Coordinate software and hardware installations.
  • Configure computer networks.
  • Analyze data to identify or resolve operational problems.
  • Perform data backups and disaster recovery operations.
  • Analyze equipment performance records to determine the need for repair or replacement.
You're required to have this
  • Currently earning or obtained a bachelor's degree from an accredited college plus 2 years of relevant experience or in 4 years of experience in lieu of degree
  • United States citizenship required
  • Proficient in troubleshooting and resolving issues with commonly used technologies and software
    including, but not limited to: Microsoft Office 365, Windows and Mac operating systems, network
    printing, and application support
    Ability to work independently and with a team, identify areas where improvement is needed, and
    identify and implement solutions
    A security-minded approach to all IT efforts
    Excellent time management skills
    Willingness to support end-users with all IT related issues, including after hours on-call support
    Strong communication (both written and verbal) and technical documentation skills
    Familiarity with basic networking concept
  • Able to obtain and maintain a United States Department of Defense Security Clearance.
Leading the Transformation
The BlueHalo Effect

It speaks to who we are as a company, a global protective ring that shields everything we most want to safeguard, an unbroken line that ensures our customers retain the advantage in any battlespace, from high above the Earth to deep in cyberspace. It's who we are, a halo, a protector, the light of inspired engineering keeping our Nation safe.

Our vision is a world where national security is certain because technical superiority is assured.

Join us and become a vital element of The BlueHalo Effect!

EEO Statement

BlueHalo is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.

If you are an individual with a disability and would like to request a reasonable workplace accommodation for any part of the employment process, please send an email to Recruiting@bluehalo.com. Please indicate the specifics of the assistance needed. This option is reserved only for individuals who are requesting a reasonable workplace accommodation. It is not intended for other purposes or inquiries.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
2 to 4 years
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