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Position: Digital Media Administrator
Location: Albuquerque, New Mexico
Salary Range: $21.83 - $26.83 per hour.
Clearance: Clearable to Q
The Digital Media Operations team is seeking a technical administrative support person who is willing to perform a wide range of tasks and a variety of general business-related activities. The ideal candidate will coordinate schedules and manage incoming customer requests to fulfill customer demands for both live streaming setup and media imports into content libraries. They will assist clients in understanding the services and technologies required for their needs.
Responsibilities will include, but not limited to, serving as the primary customer interface, regularly monitoring the customer helpline and entity email account for service requests, managing client communication, and overseeing content in multiple streaming libraries. Additionally, they will occasionally assist with the production of live streaming and video recording events, which would involve basic operation of video equipment.
Responsibilities:
* Demonstrated experience with administrative tasks and office environments.
* The ability to provide exceptional customer service and cultivate relationships across diverse organizational levels.
* Familiarity with and proficiency in general administrative services and activities.
* Proficiency in MS Office applications, with demonstrated experience.
* Demonstrated ability to organize, prioritize, and successfully complete on multiple tasks with competing deadlines.
* Experience collaborating with technical and non-technical staff.
* Capable of working independently or as part of a team.
* Attentive to detail.
* Excellent verbal and written communication skills.
Required Skills:
- High School Diploma and a minimum of 2 years of related experience.
- U.S. Citizenship is required to obtain and maintain a U.S. Department of Energy Q security clearance.
- An ideal candidate would possess a background in library science or traditional content management, providing them with the necessary expertise for effective management of digital assets.
- Demonstrated ability to organize, prioritize, and successfully complete on multiple tasks with competing deadlines.
- Experience collaborating with technical and non-technical staff.
- Capable of working independently or as part of a team.
- Attentive to detail.
- Excellent verbal and written communication skills.
- Previous content management experience, preferably with MediaSite platform.
- Basic proficiency with various video equipment and minimal video production skills. Awareness of project management principles.
About KeyLogic:
Supporting critical missions at the intersection of data and science, KeyLogic provides mission management, systems analysis, data analytics, digital transformation, and cybersecurity to customers in the energy, federal civilian, and defense sectors, with a 20+ year portfolio of successes supporting DOE, DOC, EPA, DOD, DHS, FBI, and other federal agencies challenged with complex missions. We help our customers solve the world's most challenging problems with unsurpassed anticipatory service.
KeyLogic employs over 600 team members, including systems designers, developers, data scientists, IT and cybersecurity specialists, engineers, mission experts, program managers, and more than 70 Ph.D. scientists. This multidisciplinary team works together solving challenging problems with anticipatory service-always staying one step ahead-benefiting our customers, and ultimately helping build a better world.
We are committed to the success of each customer's mission. We care enough to make their mission our mission and their success our success. We take technical service delivery to a level above our peers. Our anticipatory service is best-in-class.
All qualified applicants will receive consideration for employment at KeyLogic without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital; or any other status protected by law. KeyLogic is proud to be an affirmative action and equal opportunity employer.
NOTE: KeyLogic is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at Recruiting@KeyLogic.com and let us know the nature of your request and your contact information. Request for accommodation will be considered on a case-by-case basis.
KeyLogic Systems is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Disabled.