The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.

Administration of all elements of the customer training business, including:

• Producing quotations/proposals to support the selling of private training.
• Managing the logistics of customer training classes, e.g. scheduling classes, sourcing.
• instructors, communication with customers, ordering training materials, arranging license keys, helping produce virtual classes.
• Requesting and monitoring customer invoices to ensure payments are made.
• Following up on customer surveys post-training.
• Providing a high level of customer service to external and internal customers.
• Ensuring all training records in the CRM (Customer Relationship Management) system are accurate.

• Responding to general training enquiries from customers and internal staff.
• Collaborating with key working relationships to help drive customer success.
• Administering and following up on marketing programs tailored specifically for training.
• Providing business reports to management and internal stakeholders on a regular basis.
• Leading business improvement projects.
• Providing support to other regional Customer Training Specialists when required.

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