Analyze functional business applications and design specifications for functional activities Translate detailed design into application systems Test, debug, and refine applications to produce the required product Prepare required documentation, including both program level and user level documentation Enhance applications to improve performance and add functionality Provi

Applies technical and operational knowledge under minimal direction, to configure, operate, and maintain information processing and telecommunications systems; analyzes performance statistics to support tuning, automation, and optimization activities; establishes, composes, and maintains security, capacity, and business continuity controls and documentation; interacts wit

Perform software installs and configuration, hardware installs and configuration, software troubleshooting and problem resolution. Ability to use various methods to record work done (ticketing system, SharePoint, etc..) We regularly perform inventory management of spare IT equipment (Computers, monitors, IT peripherals). Ability to work closely with customers outside of I

Will provide prompt initial response to all assigned service requests, ensuring the standard performance requirement is met or exceeded. Will ensure the builds Deployment process is followed for every deployment. All documentation for the build deployment is filled out appropriately. Will provide the supervisor &/or customer with regular communication regarding status of

Will provide prompt initial response to all assigned service requests, ensuring the standard performance requirement is met or exceeded. Will ensure the builds Deployment process is followed for every deployment. All documentation for the build deployment is filled out appropriately. Will provide the supervisor &/or customer with regular communication regarding status of

Distribute requests to technicians & other support related entities based on necessity, schedule availability, geographic assignment, &/or staff, equipment availability, & security classification Coordinate with the Builds Depot/Builds Deployment Team Manager to ensure that the imaging activities are covered when techs are absent, during limited staffing, unscheduled urge

Daily Duties Candidate will require to be flexible to work one of the three 24 x 7 shifts day shift, swing shift, mid shift, holidays and weekends. Perform system monitoring and verify the integrity and availability of hardware, network, and server resources and systems. Maintaining effective and efficient adherence to the Event Management Process. Review system and appli

In this position you will Perform Linux Administration duties Perform installations and patching of Linux operating systems Assist customers with the installation and updates of applications Install software and troubleshoot software install issues Monitor systems and preform hardware troubleshooting, tracking, resolution, and routine maintenance and security updates Perf

Provide phone, email, web, and in person support to users in the areas of e mail, directories, computer operating systems, desktop applications for all types of computer systems, and applications developed or deployed under this contract. Serve as the first point of contact for troubleshooting hardware/software, all types of computer systems (PC and Mac), and printer prob

This position's duties will include installing new infrastructure, assisting customers with their file system needs (creating folder structure, backing up data, etc.), working on switches, troubleshooting performance issues, examining logs, and making hardware recommendations. Candidate will primarily work with servers, but desktop support for the customer will also be pa

Perform Linux Administration duties. Perform installations and patching of Linux operating systems. Assist customers with the installation and updates of applications. Install software and troubleshoot software install issues. Monitor systems and preform hardware troubleshooting, tracking, resolution, and routine maintenance and security updates. Perform system backups an

Respond to service requests & incident management services, generated by the Service Desk & by customers. Serve as the point of escalation for technical issues encountered but unresolved by the Tier I & Tier II Technicians. Resolve more complex issues escalated from the Service Desk & reported by the computing customer. Provide set up & medium to advanced troubleshooting

Program in C/C++, Java or Python to meet user requirements. Test and debug programs, functions and services. Develop software to the organization's best practices. Meet with a customer to gather requirements or demonstrate work in progress. Collaborate with team within agile methodology. Diagnose and identify issues and bugs, and implement applications. Qualifications Req

Demonstrated experience with administrative tasks and office environments. The ability to provide exceptional customer service and cultivate relationships across diverse organizational levels. Familiarity with and proficiency in general administrative services and activities. Proficiency in MS Office applications, with demonstrated experience. Demonstrated ability to orga

Work collaboratively with software developers to deploy and operate our systems. Help automate and streamline operations and processes. Build and maintain tools for deployment, monitoring, and operations. Troubleshoot and resolve issues in dev, test and production environments. Strong background in Linux/Unix Administration, experience with automation/configuration manage